Title: Field Service Representative-Dispatch
Location: Remote
Reports to: Field Operations Manager
Employment Type: Full Time
Qualifications: Minimum 5+ years’ experience
Travel: 50-90+%
SEND COVER LETTER AND RESUME TO
Hiring@cambrianinnovation.com Basic Function
The Field Service Representative-Dispatch will be responsible for physically operating and maintaining Cambrian’s Wastewater Treatment Facility. The representative will support commissioning and execute operation to maintain compliance for water quality. In addition, the ideal candidate will be expected to routinely communicate with customers and the Field Operations Manager to ensure smooth operations. The position will proactively track and respond to issues related to system operation and maintenance while working across the company’s departments to ensure the site is operating to design specifications, that the client is responded to promptly and operational issues in the field are addressed in a timely fashion.
The individual should be knowledgeable on wastewater treatment standard practices and capable of operating Dissolved Air Flotation, Anaerobic Treatment technologies, MBRs, Reverse Osmosis, and other ancillary equipment. The ideal candidate will bring an understanding of OSHA, EPA and State regulatory compliance, plant operations, controls, and lab sampling standards. Additionally, the candidate must be capable of working with a team of interdisciplinary engineers, vendors, contractors, and subcontractors while maintaining both the best interests of the company and clients who choose to partner with Cambrian for their unique water treatment needs.
This position will require extensive travel to installations across the United States to support our various sites.
Key Responsibilities
- Consult with customer management and operation teams
- Ensure contract compliance of volume and quality specifications
- Maintain a high level of cleanliness, organization, and housekeeping practices
- Work to ensure the full treatment system and all ancillary equipment operates to meet design specifications
- Utilize Ignition and Allen-Bradley controls to run the system, often needing to remote in and respond to alarms outside of regular hours
- Maintain and calibrate field equipment and instruments
- Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
- Routinely participate in communication with the client across all sites to ensure the adequate flow of data and information for optimization of site performance and monthly operations
- Analyze data for evaluating system performance trends, disruptions, and site compliance
- Review and advise on P&IDs, PFDs, Installation Details, O&M Manuals, Design Standards, Engineering Records and Preventative Maintenance Procedures for future Cambrian facilities
- Assist in the development, implementation, and revision of Operational protocols for new and existing sites
- Work collaboratively with Safety Team to ensure safe operations at all sites, including OSHA compliance
Typical Duties
- Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
- Operate, monitor, maintain, and optimize equipment, chemical injection systems, and treatment performance
- Conduct maintenance and calibration activities
- Perform analytical testing such as: COD, MLSS, conductivity, turbidity, hardness, chlorine, pH, O2, SDI, TOC, in
addition to various other site-specific testing requirements - Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
- Monitoring and adjustment of MLSS, pH, sludge age/solids retention time, COD/BOD removal efficiency, flow, DO and temperature
- Training and continuing education as developed and agreed to with the Field Operations Manager
Required Qualifications
- High School Diploma/ GED Home School Certification or international equivalent
- Minimum 5 years of progressive operations experience of industrial or municipal water or wastewater treatment facilities
- Ability to travel 50-90+%
- Ability to work independently in the field as a representative of the company while managing competing priorities
- Ability to gain and maintain access to sites as assigned
- Valid Driver’s License
- Operation and optimization of WWTPs, preferably in the food and beverage or water and wastewater industry
- Experience reading P&IDs and PFDs
- Solid understanding of MBR and RO unit maintenance and operation
- Prior experience using Ignition, Siemens and/or Allen-Bradley Automation
- Basic understanding of industrial electrical and instrumentation design
- Extensive experience with operations of package/skidded equipment, process equipment, process controls and instrumentation, and general best practices in wastewater treatment
- Extensive experience with laboratory equipment, water quality testing and data collection
Desired Skills/Qualities
- Degree in Science/Engineering (STEM) or technical certificate
- Working experience with PLC control systems, PLC programming, electrical knowledge, and troubleshooting
- Wastewater Treatment Plant Operator license or working on a license
- Self-motivated, decisive, with the ability to adapt to change and competing demands
- Ability to work in an environment alone and safely
- Hands-on experience maintaining, and operating Industrial Wastewater Treatment and Reuse Facilities
- Stellar organizational skills along with the ability to communicate effectively both written and verbally